‘TRAIN PEOPLE WELL ENOUGH TO LEAVE, TREAT THEM WELL ENOUGH THAT THEY WON’T WANT TO’

Richard Branson

Engage 360 Customer Service Training Program


Packages

Passages Couvert Training Package

JA$45,000

  • Team of 2-5 employees
  • Free 30 minute needs analysis discovery call
  • Free customer service mystery shopper audit-I’ll verify your customer experience first hand by interacting with your staff as a customer to identify areas of opportunities”
  • Two hour breakdown strategy session to discuss the three pillars- that builds an amazing customer experience – How to hire for customer service, company culture & create an employee engagement strategy
  • One 3 hour training session

Rue de Rivoli Training Package

(Our most popular package)

JA$80,000

  • Team of 5-10 employees
  • Free 30 minute needs analysis discovery call
  • Free customer service mystery shopper audit-I’ll verify your customer experience first hand by interacting with your staff as a customer to identify areas of opportunities”
  • Two hour breakdown strategy session to discuss the three pillars-that builds an amazing customer experience – How to hire for customer service, company culture & create an employee engagement strategy
  • Two 3 hour training sessions

Champs-Elyseés Training Package

JA$130,000

  • Team of 10-20
  • Free Group Training Shot 11×14 print,
  • Plus Individual Headshots
  • Free 30 minute needs analysis discovery call
  • Free customer service mystery shopper audit-I’ll verify your customer experience first hand by interacting with your staff as a customer to identify areas of opportunities”
  • Two hour breakdown strategy session to discuss the three pillars-that builds an amazing customer experience – How to hire for customer service, company culture & create an employee engagement strategy
  • 4 3 hour training sessions


After the Training workshop Walk away with;

A more cohesive team that feels valued knowing they have a structured understanding of the companies profile. A blueprint for hiring the right employees that fit your objectives. When your team sees the vision clearly outlined and feel they are valued, they will be inclined to do more.

  • A more engaged staff
  • Staff that is more productive
  • Increased staff loyalty
  • A customer centric business so that your customers leave feeling valued and make return sales
  • A more defined customer culture so that you can make staff assessment and make the right hire

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